Privacy Policy
Last Updated: March 27, 2024
At NepalShop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us, such as:
- Personal information (name, email address, shipping address, phone number)
- Payment information (credit card details, billing address)
- Account information (username, password)
- Order history and preferences
- Communications with our customer service team
We also automatically collect certain information when you visit our website:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, links clicked)
- Location information
- Cookies and similar technologies
How We Use Your Information
We use your information for various purposes, including:
- Processing and fulfilling your orders
- Managing your account
- Communicating with you about orders, products, and services
- Providing customer support
- Improving our website and services
- Personalizing your shopping experience
- Marketing and promotional purposes (with your consent)
- Complying with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Service providers (payment processors, shipping companies, marketing partners)
- Business partners (with your consent)
- Legal authorities when required by law
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, personalize content, and measure the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your experience on our website.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal data
- Correction of inaccurate or incomplete data
- Deletion of your personal data
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us at privacy@nepalshop.com.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
Email: privacy@shopnepal.com
Address: Thamel, Kathmandu, Nepal